Refund policy – Femora Skip to content

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Refund policy

At Femora, your satisfaction matters most. If you’re not completely happy with your purchase, we’re here to help.

  • Eligibility: Returns are accepted within 14 days of delivery. Items must be unworn, unwashed, and in original packaging with tags attached.

  • Hygiene Notice: For hygiene reasons, intimates and shapewear can only be returned if unworn and tried on over undergarments.

  • Refunds: Once we receive and inspect your return, we’ll issue a refund to your original payment method within 5–10 business days.

  • Exchanges: We’ll gladly exchange for a different size or color (subject to availability).

  • Return Shipping: Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.

For return requests, please contact femora.shapewear@gmail.com with your order number.